ligacapsa Casino & Sportsbook Data Care

This page describes what we collect when you use ligacapsa and how we keep that data protected. We process personal information only to operate our platform, deliver your gaming experience, verify your identity, and process your payments. Our commitment is to handle your data transparently, securely, and in line with applicable data-protection standards.

We collect information in several ways: directly from you during account registration and verification, through your interactions on our platform (gameplay, deposits, withdrawals), and from third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) when you fund your account. We also track technical data (IP address, device type, session duration) to prevent fraud and improve service reliability.

This policy covers our data practices across ligacapsa—our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets, and account management. If you have specific questions about your data or your rights, our support team can help you during standard business hours.

What Data We Collect on ligacapsa

We collect your name, email address, and phone number when you register an account on ligacapsa. During KYC (Know Your Customer) verification, we request a valid national ID, your date of birth, and your residential address. This information is mandatory to comply with anti-money-laundering standards and to prevent underage access.

When you deposit or withdraw funds, we log the payment method, transaction amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, or online payment, those providers pass limited transaction confirmation data back to us (typically: transaction ID, amount, status). Direct bank transfers via e-wallet, mobile banking, local payment, or online payment go through our payment gateway, which records similar details. We do not store your card numbers, e-wallet PINs, or banking credentials—those are handled directly by the payment provider.

Technical and Gameplay Data on ligacapsa

We automatically log your IP address, browser type, operating system, and device identifier when you access ligacapsa. We record your session duration, pages visited, and gameplay activity (spins on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways; live-table stakes; sportsbook wagers). This data helps us detect suspicious activity, personalise your experience, and troubleshoot technical issues.

We use cookies and similar tracking technologies to store your session token, language preference, and login state. Cookies are essential for ligacapsa's functionality—without them, you would need to re-authenticate with every page. We also place analytics cookies to measure site traffic and user behaviour patterns (anonymised and aggregated).

How We Use Your Data

We use your identity data (name, ID, phone, email) exclusively to verify your account, prevent fraud, and comply with legal obligations. We do not sell or share this information with advertisers. Payment data is retained for accounting, audit, and dispute-resolution purposes.

We use gameplay and technical data to:

• Detect and prevent fraudulent activity, money laundering, and underage access
• Process your tournament winnings and prize distributions
• Personalise game recommendations (e.g., showing Mahjong Ways or Gates of Olympus if you frequently play similar titles)
• Optimise platform performance and identify technical bugs
• Respond to support requests and account disputes

We do not use your data for marketing or promotional emails without your explicit consent. If you have opted in to optional newsletters, you can unsubscribe at any time in your account settings.

Third-Party Processors and Data Storage

Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, and bank gateways for mobile banking, local payment, online payment, e-wallet) process transactions on our behalf. We provide them only with the data required for that transaction—your name, account number, and transaction amount. They are contractually bound to keep your data confidential and use it only for payment processing.

We may store your data on servers located outside your jurisdiction (including cloud providers in Singapore, Australia, or Europe). These providers are subject to data-protection agreements requiring them to meet international security standards. You acknowledge that data stored outside Indonesia may be subject to different legal protections.

Your Rights and Our Commitments

You have the right to access, correct, or delete your personal data on ligacapsa. To request access to your data, contact our support team with your account email and a government-issued ID scan. We will respond within five business days. To update your profile information (name, email, phone), you can do so directly in your account settings.

If you request account deletion, we will remove your personal data from active systems within 30 days. However, we may retain anonymised transaction records for accounting and legal-compliance purposes. Deletion does not reverse any prize payouts or settle outstanding disputes; we process those according to our Terms and Conditions

Data Retention on ligacapsa

We retain your account data (identity, KYC documents, contact details) for as long as your account is active, plus seven years after closure (to meet anti-money-laundering retention requirements). Payment and transaction records are kept for seven years. Technical logs (IP addresses, session data) are typically deleted after 90 days unless they relate to an active investigation.

Tournament records and gameplay history are kept indefinitely for prize audit and dispute resolution.

Security Practices

We employ industry-standard security measures: TLS/SSL encryption for all data in transit, password hashing for account credentials, and access controls restricting employee access to personal data. We conduct regular security audits and penetration testing. However, we cannot guarantee absolute security—no online platform is immune to attack.

We strongly recommend enabling two-factor authentication (2FA) on your ligacapsa account. 2FA requires an OTP (one-time password) sent to your phone for every login and withdrawal, significantly reducing the risk of unauthorised access.

Contact and Changes to This Policy

If you have questions about our data practices, contact us via our support form in your account dashboard or email the address listed in our Legal NoticeWe respond to data-protection inquiries within five business days.

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be announced on our homepage and in your account notification centre. Your continued use of ligacapsa after a policy update constitutes acceptance of the revised terms. This policy is effective as of 2026 and was last updated on 30 May 2026.